Product Refund Policy

We are delighted to introduce our enhanced refund policy, now extending a 100% Guarantee to all first-time purchasers of our Changing Foundation and Velvet Dream Lipsticks.

  • Terms and Conditions:

    First-Time Purchases:
    If this is your initial purchase of the Changing Foundation or any of our Velvet Dream Lipsticks, and you find the product does not meet your expectations, you are eligible for a full refund. We would only ask you to explain why it did not satisfy your needs and provide us with pictures so we can keep improving our product.

    Refund Initiation Period:
    The refund process must be initiated within 30 days of receiving the product. Any requests made beyond this period will not be eligible for a refund under this policy.

    Important Notes:
    1. This one-time offer is exclusively for first-time customers trying our Changing Foundation or Velvet Dream Lipsticks. Subsequent purchases of the Changing Foundation or any of our Velvet Dream Lipsticks will not qualify for this refund policy.
    2. Any misuse or abuse of this policy will result in forfeiture of the refund eligibility.

    We are committed to ensuring your satisfaction with our products. Should you have any inquiries or require assistance regarding our refund policy, please do not hesitate to contact our customer service team.