Have you checked out our FAQ's? We may have answered your question here.
Have a look on our product pages, or the specifics regarding Returns, Shipping, orders, offers where there is also very helpful and useful information that you can get first hand without any delay.
If you cant find your answer, or have a question or issue not covered in the FAQ's or relevant sections on the site, then simply email Meroda Cosmetics Customer Service (firstname.lastname@example.org) giving as much information as you can, including your order number and any pictures (if relevant). All emails will be responded to as soon as possible.
Coming soon will be a chat function for in and out of customer service hours which will help channel your queries and enable you to answer many of your questions.