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Have you checked out our FAQ's? We may have answered your question here.
Have a look on our product pages, or the specifics regarding Returns, Shipping, orders, offers where there is also very helpful and useful information that you can get first hand without any delay.
If you cant find your answer, or have a question or issue not covered in the FAQ's or relevant sections on the site, then simply contact us via the 'help' button on the site giving as much information as you can, including your order number and any pictures (if relevant).